Returns and Refunds Policy

Thank you for shopping at Lumanet Solar Energy LLC.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 7 days of the original purchase of the product with a full refund, after it there will be a restock fee of 30%.

Before you return a product, please make sure that:

  • The product was purchased in the last 7 days
  • Open a RMA case so we can track your order/return process
  • The product is in its original packaging

Send the product with its original packing to:

PO Box 1629, Dundee, FL 33838

Shipping charges

Shipping charges incurred in connection with the return of a product are not refundable.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can not be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: store@lumanet.info

Our Return and Refund Policy was created by Terms Feed.